Can I make changes to existing collections?

Yes, simple changes such as font style & colour, layout and paper & envelope choices can be made (subject to availability).
For larger changes, we offer a bespoke service (which includes redesigning collections, adding to, or changing the design) whereby couples can create their own unique stationery, we charge a set design fee of £35 per hour incurred.

Can I see a sample before ordering?

Yes, samples are available to purchase on our website for each collection or for bespoke collections we can print a sample invitation for a non-refundable fee starting at £5.00 (depending on collection requested). Samples are stock items and regrettably cannot be personalised with your details for this reason. However, should you place an order with us we will of course send you a PDF of your invitation via email for approval before going to print.

Do I need to pay a desposit when ordering?

Yes, a non-refundable deposit of 50% of the total bill must be paid in advance to secure your order. The balance of which will need to be settled when you are collecting your stationery. All invitations remain the property of White Lace until paid in full.

Can you print the guest's names onto the invitations & envelopes?

Yes, for an extra charge of £45, we will personalise your invitations with printed guests names, this charge covers both your day & evening invitations.
For an additional £45 we can print personalised address labels for the envelopes so you need only to apply the stamp!

Do you supply stationery to couples outside of Northern Ireland?

Yes, we can supply stationery to customers all over the world, please contact us for further information.

How do I book an appointment?

Please phone us on 028 9042 5462, email or fill in a form on the 'contact us' page.
Alternatively, you can also book an appointment online through the link on our homepage.
Your first appointment is complimentary.

Do I have to book an appointment?

No, an appointment isn't essential, orders can be taken by phone or email and paid by phone. We work with many couples who live outside of N.I. and can courier stationery to anywhere in the world.

How long will it take to recieve my stationery?

During peak season (March-September) please allow 4-6 weeks from approved design to finished invitation. Off-peak this is reduced to 2-3 weeks. We recommend confirming your booking 4 months prior to sending the invitations, to allow us to order the necessary raw materials. We do, where possible, accept late bookings however couples should note that choices of papers and envelopes will be strictly limited to what is available in stock at any given time.